Product Warranties Auto & Truck Electronics / ASI Limited Warranty Statement

Complete information regarding ASI warranties is listed below

If you have a warranty Issue email tech@autoecu.com with the symptoms ocurring ,The warranty return form can be downloaded directly from our website.Please Include this form with controller and a copy of your Invoice, warranty will only be honored if you are the original purchaser. Please include in detail the extent of your failures or problems you are experiencing.

Once you have Downloaded and printed the warranty form send the Controller freight-prepaid and insured to Auto & Truck Electronics /Warranty Dept.mailed to the address at the bottom of warranty form. Controllers shipped must be properly packaged to prevent damage in transit. You must include the ASI Warranty return  form in package to have your Controller expedited, without the warranty form Included in package will hold up the process.

Controllers not claimed or paid for prior to 30 days from arriving at AUTO & TRUCK ELECTRONICS then becomes the property of ASI to dispose of as we see fit.

THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION.

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All Warranty and or Defect returns will be shipped back postage due. Shipping charges are the responsibility of the customer. No refunds will be Issued unless we have attempted to repair or replace the controller first. When a refund is approved,  allow 30 business days for processing, controller must first be returned to our facility for testing and failure determination. We reserve the right to either repair or replace. If replacement is determined a market price core fee will be due since the controller is then deemed not rebuildable. If refund is issued controller becomes the property of Auto & Truck Electronics / ASI and a 20% restocking fee will apply.

The section below is only applicable to you If you purchased a part from our inventory and did not send in your original controller for our rebuild services. 

CORE RETURNS; ALL Cores MUST be returned within 15 DAYS of Invoice Date to receive proper Credit, Cores returned after 15 days will then receive no credit.

CORES Cracked, Burned or broken- NO CREDIT VALUE

CORES that have contamination liquid or chemical -NO CREDIT VALUE

CORES with incorrect module boards or prior work conducted NO CREDIT VALUE

Cores with Damaged Plugs or Cases ---NO CREDIT VALUE

CORES THAT HAVE NO CREDIT VALUE BECOME THE RESPONSIBILTY OF THE CUSTOMER TO RETRIEVE THEIR UNIT.IF CUSTOMERS WANTS CONTROLLER RETURNED ALL COST ASSOCIATED WITH CONTROLLER MUST BE PAID FOR PRIOR TO LEAVING OUR FACILITY.
ALL NON REBUILDABLE CORES LEFT HERE FOR MORE THAN 15 DAYS FROM THE LOGGED ARRIVAL DATE WILL BECOME THE PROPERTY OF ASI

Once cores are inspected and are processed core refunds will be applied within 15 business days. If you did not receive a refund within that time than your core was not rebuildable and no refund was issued. for more information on your core refund,
Email: accounting@autoecu.com. Place your Invoice number on email.

All Controller sent in for testing or repair must have all  attached brackets removed before sending in for our rebuild services, these brackets may get lost or misplaced, Auto & Truck Electronics / ASI will not be held responsible.

ANY PRODUCT SHIPPED TO AUTO & TRUCK ELECTRONICS FOR TESTING OR REPAIR AND IS NOT PAID FOR WITHIN 15 DAYS OF ITS COMPLETION BECOMES THE PROPERTY OF AUTO & TRUCK ELECTRONICS / ASI to recoup all fees incurred . Notification of completion will be by ONE the following, Telephone, Email , or by Letter,

Core charges will apply if a unit for warranty or repair is returned in Non-Rebuildable Condition under Warranty.

We are always buying rebuildable cores, Please email list to: ate@autoecu.com or Click on our core link to see what we are purchasing

We ship with UPS and United States Postal Service
We accept all Major Credit Cards @ www.paypal.com
Our paypal ID is ate@autoecu.com,
For International Payment we only accept International Western Union. ( www.westernunion.com )
We can return ship your part C.O.D. POSTAL Money Order only Domestic shipments Only

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Auto & Truck Electronics / ASI

All Technical information supplied on this website is utilized at the users own risk ,Auto & Truck Electronics / ASI will not be held responsible or liable in any way, shape or form  for any Issues that may arise ,This Information is to be utilized as a guide by  Service Professional in the Automotive Business Industry.

All Technical information within our website is not to be resold or transferred  in any way, this Information is for the personal use of our customer who utilized and paid for our rebuild services. This Information is for the conveinence of our customers. All Information is copyrighted Globally by its respected Author(s).

THE FOREGOING IS THE COMPLETE WARRANTY FOR AUTO & TRUCK ELECTRONICS / ASI AND SUPERSEDES ALL OTHER WARRANTIES AND REPRESENTATIONS, WHETHER ORAL OR WRITTEN. EXCEPT AS EXPRESSLY SET FORTH ABOVE, NO OTHER WARRANTIES ARE MADE WITH RESPECT TO AUTO & TRUCK ELECTRONICS AND A.T.E. EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED HEREIN, INCLUDING, TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY WARRANTY THAT MAY EXIST UNDER NATIONAL, STATE, PROVINCIAL OR LOCAL LAW INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTY OF NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, ARE LIMITED TO THE PERIODS OF TIME SET FORTH ABOVE. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

AUTO & TRUCK ELECTRONICS / ASI TOTAL LIABILITY UNDER THIS OR ANY OTHER WARRANTY, EXPRESS OR IMPLIED, IS LIMITED TO REPAIR, REPLACEMENT OR REFUND. REPAIR, REPLACEMENT OR REFUND ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY OR ANY OTHER LEGAL THEORY. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, AUTO & TRUCK ELECTRONICS / ASI SHALL NOT BE LIABLE TO THE PURCHASER OF AN AUTO & TRUCK ELECTRONIC / ASI PRODUCT FOR ANY DAMAGES, EXPENSES, LOSS OF USE, LOST REVENUES, LOST SAVINGS, LOST PROFITS, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING FROM THE PURCHASE, USE OR INABILITY TO USE THE VEHICLE, EVEN IF ASI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.