What type of payment do you accept?
We accept all Major Credit Cards @ www.PayPal.com. Our Preferred payment processor .Our PayPal ID is ate@autoecu.com. We can return ship your part C.O.D. (Domestic shipments Only (added fee for C.O.D.) with prior approval company check will be accepted) (72 business Hour approval time). We do not accept credit cards over the phone for Security reasons.

How long will it take for my order to arrive?
Typically, ground orders take approximately 1-3 business days along the Eastern Continental US States), 3-4 business days (Central Continental US States), and 5-7 business days (Western Continental US States).

Where are you located?
We are located in North East, Tennessee,

HOURS of OPERATION?
Customer Service (1-866-983-6688) 9am to 5:30pm EST Monday thru Friday. Also via Internet @ info@autoecu.com.

Technical Support available for our customers after hours @  tech@autoecu.com.

What Makes and Models do you rebuild?
Domestic and Foreign - We have the ability to test and repair most makes and models in the market today, including: All: Asian, European, and Domestic. Exotic, Industrial Equipment, Yachts, Pleasure Crafts, Service Vehicles, Motor Cycles, Hybrid Vehicle Electronics, etc. Please call for further information 1-866-983-6688.

SHIPPING & TRACKING

We ship UPS and United States Postal Service.  You will automatically receive an email from UPS with all your tracking information with estimated time of arrival.

 If your located Internationally your package will ship USPS you will receive an email with your tracking information, or you can email info@autoecu.com to request it.

We can only submit this information to you automatically if you have supplied an email address on your R&R form.

Or you can call us toll free 1-866-983-6688 or directly 1-423-921-9085 to request your tracking info..

We ship worldwide.  Please note that import duties, taxes and charges are not included in the item price or shipping charges. These charges are normally collected by the delivering freight (shipping) company – do not confuse them for additional shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to you purchase.

You will receive an email via UPS with your tracking information within 24 hours from the day of shipping, if you do not receive this email please check your spam folder or contact us for status. 1-866-983-6688 or 1-423-921-9085

If you have not received tracking information please check your Spam folder first,

Is there a faster shipping option?

For Expedited shipping please Contact us directly toll free. Please do not email 1-866-983-6688 or Direct 1-423-921-9085

Do you offer other rebuild Services for other makes and models??
Yes, we test and rebuild most late model electronic controllers for foreign and domestic vehicles.

 If you do not see it, call us or send an email to inquire. ( info@autoecu.com ) We are continually looking for controllers to R&R.

Do you have Control modules in stock for Immediate delivery?
You have the choice of ordering an ASI /ATE's Rebuilt unit (Please call for availability). We suggest that you send your original Controller to A.S.I./A.T.E. for rebuild. Control modules in today’s vehicles have proprietary Software installed by the manufacturer that is specific to your vehicle, , Once your original Control Module is rebuilt, Installation is Plug and Play (in most cases) purchasing from our Inventory and when returning your core to validate you warranty, please include a copy of the invoice that was Included in your package with your purchase. This will insure the correct warranty is posted on you account.

What type of payment do you accept?
We accept all Major Credit Cards @ www.PayPal.com. Our Preferred payment processor .Our PayPal ID is ate@autoecu.com. We can return ship your part C.O.D. (Domestic shipments Only (added fee for C.O.D.) with prior approval company check will be accepted) (72 business Hour approval time). We do not accept credit cards over the phone for Security reasons.